Return Policy
At AMDE TECH PLTD, we are committed to providing you with high-quality products and exceptional customer service. If you are not fully satisfied with your purchase, we offer a transparent and straightforward return and refund policy to ensure your satisfaction.
**Right of Withdrawal**
In accordance with the European Consumer Rights Directive, you have the right to withdraw from the purchase within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.
**How to Exercise Your Right of Withdrawal**
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract with a clear statement. You can contact us at info@amdetech.com to inform us of your decision. To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
**Return Conditions**
The product must be in its original condition, unused and in the same packaging as when you received it.
All accessories and documents that accompanied the product must be included in the return package.
Please ensure that the product is properly packaged for return to avoid damage during transport.
**Return Process**
Once we receive your returned product and inspect it, we will process your return within 14 days of receiving your notification of withdrawal. The refund will include standard shipping costs but not any additional expenses resulting from your choice of a type of delivery different from the most economical standard delivery offered by us.
**Exceptions**
Please note that the right of withdrawal does not apply to customized or personalized products, such as used devices without a manufacturer's warranty and spare parts.
**Contact**
If you have any questions about our return policy or need assistance with a return, please contact our customer support team at info@amdetech.com or at +359 87 9483555.
Thank you for choosing AMDE TECH PLTD.