Frequently Asked Questions
Everything you need to know about AMDETECH wholesale, genuine components, and commercial logistics.
Support topics
Top Questions
How does AMDETECH grade its components and "Pulled" hardware?
Every component undergoes strict laboratory quality control. "New" parts are factory-fresh original modules. "Pulled" parts are meticulously extracted from authentic devices and evaluated for 100% functionality. We classify pulled parts by strict cosmetic grades (e.g., Pristine/Grade A) while ensuring the underlying IC chips retain native Apple Parts Pairing compatibility for error-free logic board integration.
How does AMDETECH handle delivery and shipping times?
We partner exclusively with premium global logistics networks, including FedEx and DHL, to ensure the secure and rapid deployment of high-value components and commercial tooling. Delivery within the European Union typically takes 1-3 business days. Tracking information is automatically synced to your dashboard upon facility dispatch.
Are your Apple components genuine and compatible with Parts Pairing?
Yes. We exclusively supply genuine Apple spare parts and authentic "Pulled" hardware. This guarantees structural integrity and full compatibility with iOS Parts Pairing protocols, preventing post-repair error messages on your clients' devices.
How do I apply EU tax-free checkout to my wholesale order?
If your business operates within the European Union, you can purchase without VAT. Simply enter and validate your corporate VAT identification number in your AMDETECH account settings. Once VIES validation clears, your checkout will automatically apply the zero-tax B2B rate.
Are industrial tools (like AiXun and RELIFE) tested before shipping?
Yes. As an authorized commercial distributor, every piece of advanced industrial equipment undergoes secondary factory-traceable calibration. We verify thermostatic accuracy, load distribution, and digital telemetry to ensure the tool meets laboratory compliance standards before it leaves our facility.
What is the commercial warranty and RMA protocol?
All industrial tools and genuine components are backed by our commercial B2B warranty. If an item fails to meet specification, you can submit an RMA (Return Merchandise Authorization) directly through your account dashboard for expedited replacement, credit, or factory repair.
Do you provide localized support for European repair labs?
Yes. Our dedicated infrastructure supports commercial clients across Germany, Poland, Spain, Greece, and broader European markets. For specialized procurement inquiries or bulk logistics assistance, please contact our wholesale department at info@amdetech.com.